I recently had some work done on a piece of furniture, and let’s just say that the final product wasn’t quite what I’d hoped for.
I sent pictures of what I found problematic to the artisan who did the work, then picked up the phone to talk them through my concerns.
It became clear right away that the person on the other end of the phone was … activated by my feedback.
I sensed that they felt insulted, attacked, angry, and not a little bit heartbroken that their work had not provided the result I was after.
As a recovering codependent, this communication dynamic used to bring out the worst in me.
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